_09A0821.jpg

FAQ

 
 

Ordering

We currently operate through Virtual fittings and dedicate as much time to each customer as required to offer the highest quality experience.

Every fitting will be conducted exclusively with Bill and there will be space to have any questions you have answered during this time.

Make an appointment through the website to schedule a virtual appointment.

Return Policy

At the moment the final inventory jeans are all final sale.

We do not offer refunds on gift cards.

Turnaround.

All custom jeans purchased after August 2024 will have a 4 week turnaround unless the order is above 4 pairs and then it is 6 weeks.

Alterations and Repairs

We do not offer repairs or alterations after 30 days of purchase.